Politique d’expédition

Shipment and Delivery Policy

Shipping cost depends on weight

Order Cut-off Time: Orders placed by 17:00 (UTC+8), Monday to Friday (China Standard Time, Shanghai), will be processed promptly.

Processing Time: Our team carefully inspects and prepares each order within 7-9 days (Monday to Friday) before shipping. This thorough process ensures that all items meet our stringent quality standards.

Shipping Duration: After processing, orders are shipped using standard delivery methods. Depending on your location, shipping typically takes 7-10 days (Monday to Saturday). Please be aware that unexpected factors such as weather conditions or customs delays can influence delivery times.

Order Tracking: Once your order is shipped, you will receive an email with tracking details. Use the provided tracking number to monitor your order's progress.

Shipping Methods:

  • Post Netherlands
  • Standard Post
  • UPS
  • FedEx
  • DHL

Shipping Zones

We offer both domestic and international shipping services, ensuring coverage for a wide range of destinations:

Domestic Shipping: We deliver to most regions within the country, including both urban areas and remote locations.

International Shipping: Our international shipping services reach most countries and regions worldwide. Please choose the appropriate international shipping option at checkout.

International Shipping Details

For international orders, please consider the following:

Duties and Taxes: International shipments may incur duties and taxes, which are collected by the destination country's customs authority and are the recipient's responsibility. We advise checking your country's regulations before placing an order, as we cannot control or estimate these charges.

Shipping Time: International deliveries may take longer due to customs clearance and other factors specific to the destination country. Estimated delivery times will be provided in your order confirmation email.

Return Shipping Costs

Return shipping costs depend on the reason for return and specific circumstances. Our policy is as follows:

Company-Covered Shipping: If the return is due to a product quality issue or our error, we will cover the return shipping costs. Contact us to obtain a prepaid return label or for refund instructions.

Customer-Covered Shipping: If the return is due to customer preferences (such as dislike of the product, incorrect size, etc.), the return shipping costs will be the customer's responsibility.

Contact Us

For any questions or further assistance regarding our shipping policy, please reach out to our customer service team:

  • Website Name: FF-Exhaust

           Phone number: +86 176 2163 7875

           Email: liyangyang7875@163.com

           Physical address: No. 49, Xinling Road, Rugao City, Nantong City, Jiangsu Province, China

  • Business Hours: Monday to Friday between 17:00 (UTC+8). China Standard Time (ShangHai).